Guide
Your Shopify payout almost never equals your sales. Here's what's inside one, and how to book it so your revenue and fees are right.
October 2026 · 6 min read
When customers pay through Shopify Payments, the money goes into your Shopify Payments balance first. On a schedule, Shopify sends what's available to your bank. That transfer is the payout. It usually covers many orders, from several days.
| Line | Effect on the payout |
|---|---|
| Charges (what customers paid) | Adds |
| Processing fees | Subtracts |
| Refunds | Subtracts |
| Chargebacks and their fees | Subtracts (returned if you win) |
| Adjustments (shipping labels, app charges, corrections) | Adds or subtracts |
| Reserves Shopify holds back | Subtracts, released later |
So a payout is a net number. It also leaves out sales paid another way: PayPal, gift cards and manual payments never pass through Shopify Payments.
Booking each bank deposit as “sales”. It feels right, but it understates revenue (fees and refunds are netted out), hides your fees, puts sales in the wrong month (payouts lag the orders) and makes the books impossible to reconcile.
Done this way, revenue is right, fees are visible, and the clearing account ties to your Shopify Payments balance, which proves nothing is missing.
If you sell in USD and your payouts land in CAD (or the reverse), the conversion happens inside Shopify Payments. The difference between the order-date rate and the payout amount is a real cost or gain, and it belongs in the books too.
| Account | Statement | Books | |
|---|---|---|---|
| Chase Business Checking | 84,312.55 | 84,312.55 | |
| Chase Savings | 30,000.00 | 30,000.00 | |
| Amex Business | −6,823.10 | −6,823.10 | |
| Shopify Payments balance | 12,000.00 | 12,000.00 |
Metreks does all of this automatically for every order and payout. See how.
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